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Untitled Document isdn-102030

Digital lines for businesses with a PABX

  • ISDN 20
  • Telstra based phone lines
  • Scalable phone line solution
  • Proven and robust technology
  • Delivered on Australia's biggest network
  • Digital call quality
  • Compatible with a wide range of digital PABX's
  • Hunt Groups - finds the first available person
  • Calling Number Display - Show direct extension or main number
  • Extension level billing - Itemise each phone line
  • Direct Indial Range (100 numbers) - Allows each staff member to have their own number

Call Rates

Minimum Term

Monthly Access

Installation Fee ^

Local Call

National Call

Calls to Mobile

24 Months (Direct Debit)*

$525.00 per ISDN 20


0c per min


5c per min


15c per min





24 Months (No Direct Debit)

$605.00 per ISDN 20


7c per min
7c flagfall

9c per min


20c per min




The Critical Information Summary for this plan can be viewed here.



Local Number Portability (LNP)

Allows you to move or 'port' your indial telephone numbers to us, with no need to change your contact numbers if you are changing carrier.

Direct In-Dial (DID)

Optimise the efficiency of your voice network by allocating number ranges across your ISDN.

Calling Number Display – Outgoing & Incoming

Display your number to called parties so they can identify you and Identify callers by their telephone number.

Call Barring

Control your costs by restricting access to expensive call types.

Temporary Call Redirection

Manage the handling of incoming calls during planned outages or short term relocations.

Relocation Diversion

Keep your telephone numbers when you relocate.

Number Only Diversion

Advertise local numbers in locations where you have no offices, and redirect calls to your main offices.

Hunt Groups

Ensure that your incoming calls are distributed efficiently.

Extension Level Billing

Manage your call costs extension by extension.

Directory and Emergency Services Listings

A basic White Pages directory listing for each of your ISDN service number, unless you have specified for your service to be a Silent Line. A single 'main number' will be listed for each ISDN service. All service numbers and address details are also forwarded to the Integrated Public Number Database used by Emergency Services, in accordance with ACA regulations.

Malicious Call Tracing

A Malicious Call Trace feature allows you to activate an alarm signal to the exchange during an unwelcome call. The Telstra exchange records details of the unwelcome call, including a party number, and Optus can arrange for a letter to be sent to the originator of the unwelcome call or initiate further action.

PABX And Modem Interworking

ISDN10/20/30 will interwork with PABXs complying to the TS038 (ETSI) and TS014 (Australian) ISDN DSS1 signalling protocols. ISDN can also be used for modem calls.

Things You Should Know

1. Total minimum commitment over 24 months is $12,600 Ex GST (on Direct Debit) and $14,520 Ex GST (not on Direct Debit) per ISDN-20 Service connected 2. Offer only available to customers who take up full service fixed line (including long distance and calls to mobile services). All Fixed wire service are covered by the Customer Service Guarantee Standard. Please refer to our Customer Service Guarantee Policy for details on the CSG Standard. 3. Cancellation of direct debit may result in loss of discount call rates & increased call rates will apply 4. Early Termination fee applies. Termination within the initial 24 month term will result in a termination fee being charged, calculated as your minimum monthly cost x months remaining in your term. 5. Dishonoured direct debit payments may incur a charge. All rates above exclude GST. * Special rates available to new customers connecting new services only and applies to new services connected by October 31st 2014. ^ Installation Fee only applicable for new services that customers request us to connect, $0.00 Connection applies for existing services which are ported to us from another provider. To qualify for these discount rates customer must be on a Direct Debit from either a Credit Card or Bank Account. Customer must agree to a credit check upon application and Quantum Telecom reserves the right to refuse new applications.